Terms &
Conditions.
Learn about the terms and conditions of our products and services.
Overview of Belom Products
Belom is a brand of Marnei OÜ, an Estonian company focused on producing high-performance manicure vacuum systems. We sell physical products (hardware), such as the Belom A1 vacuum and its compatible filters, designed primarily for professional use by salons and manicure technicians. No software or digital services are offered.
Eligibility
You must be at least 18 years old to make purchases from our website. By placing an order, you confirm that: You are at least 18 years of age; you are legally authorized to make a purchase; your use of the Products complies with applicable laws in your jurisdiction.
Payment and Pricing
3.1 Currency and VAT: All prices are in Euros (EUR) and exclude VAT unless otherwise stated. Applicable VAT will be calculated and displayed during checkout, if relevant. 3.2 Payment: Payment must be made in full at the time of order. We may use third-party payment processors to facilitate transactions. By submitting payment information, you authorize us to charge the applicable fees and taxes. 3.3 Price Changes: We reserve the right to adjust pricing and product availability at any time without prior notice, but any such changes will not apply to orders already confirmed.
Delivery and Risk of Loss
4.1 Shipping: Products are shipped via Omniva, Itella SmartPost, or other courier services within the EU. Delivery timelines vary depending on the destination country. 4.2 Ownership and Risk: Ownership and risk of loss for the Products pass to you upon delivery to the specified address. 4.3 Shipping Damage or Delay: Belom is not responsible for packages lost or damaged in transit unless optional insured shipping was purchased at checkout. Claims for delivery issues must be submitted within 7 days of expected delivery.
Returns and Warranty
5.1 Return Policy: Returns are accepted only in cases of manufacturing defects. Returns must be requested within 30 days of receipt. Products must be in their original condition. To initiate a return, contact us at info@belom.eu. 5.2 Warranty: Belom A1 comes with a 1-year limited warranty that covers manufacturing defects. The warranty does not apply to damage caused by misuse, liquids, impact, disassembly, or unauthorized repairs. Warranty service may include repair or replacement at our discretion. 5.3 Shipping for Repairs: If a repair is covered under warranty, Belom will cover return shipping. If not, the customer is responsible for shipping both ways.
Intended Use and Safety
6.1 Professional Use: Belom A1 is a professional-grade manicure vacuum intended for use by trained technicians or salons. It is not designed for consumer or home use. Use by untrained individuals, or operation outside the intended environment, is at the user's own risk. 6.2 Safety Disclaimer: Users must not insert hands, tools, or any objects into the fan inlet or outlet while the device is in use or connected to power. The Product should not be left unattended while running, and it must be kept out of reach of children at all times. 6.3 No Liability for Misuse: Marnei OÜ assumes no responsibility or liability for injury, damage, or harm caused by improper or unsafe use of the Product. Use contrary to guidelines may void the warranty and release the manufacturer of any liability. 6.4 Hand-Built Tolerance Notice: Each Belom A1 unit is hand-assembled and individually tested in Estonia. As such, minor cosmetic imperfections or tolerances may occur. These do not affect the vacuum's functionality or performance, and do not qualify as defects under the warranty policy. 6.5 Filter Usage Policy: Belom filters are designed for professional salon use and must be replaced regularly to maintain optimal performance. Filters should be replaced no later than one (1) month after installation, with an allowance of up to one additional week in case of light use. In cases of heavy salon usage or visible clogging, filters may need to be replaced earlier. Continued use of an expired filter may reduce suction efficiency and increase noise levels.
Intellectual Property
All content on the Service, including design, trademarks, logos, and product names, is the property of Marnei OÜ or its licensors. You may not reproduce, distribute, or commercially exploit any materials without our prior written consent.
Limitation of Liability
To the fullest extent permitted by law, Belom shall not be liable for any indirect, incidental, or consequential damages arising out of your use or inability to use the Products. Our total liability shall not exceed the amount you paid for the Product giving rise to the claim.
Governing Law and Dispute Resolution
These Terms are governed by the laws of the Republic of Estonia. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the Estonian courts.
Modification of Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on our website and will be effective upon publication. Continued use of our Service after such changes constitutes your acceptance.
Contact Information
If you have any questions about these Terms or our Products, please contact us: Marnei OÜ Email: info@belom.eu Website: www.belom.eu Legal Address: (To be updated)